07 September 2011

Sophos Endpoint Message Router fails to start Error 1067

On Machine with the Forefront Firewall client installed you might experience the following:

The machine is working correctly as per the installed state, but there is not communication to the Enterprise Console.

If you look at the services you should notice that the Sophos Message Router service continually starts and stops.  The system event log should also indicate the problem. With a number of Event ID 7031 Service Control

If you manually attempt to start the service you will get - Error 1067: The Service Terminated Unexpectedly


The sophos log will also indicate the following:


06.09.2011 14:31:02 11D4 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20110906-123102.log
06.09.2011 14:31:02 11D4 I Sophos Messaging Router 3.2.0.2013 starting...
06.09.2011 14:31:02 11D4 I Setting ACE_FD_SETSIZE to 138
06.09.2011 14:31:02 11D4 I Initializing CORBA...
06.09.2011 14:31:02 11D4 I Setting connection cache limit to 10
06.09.2011 14:31:02 11D4 E ACE_Select_Reactor_T::open failed inside ACE_Select_Reactor_T::CTOR: An operation was attempted on something that is not a socket.
06.09.2011 14:31:02 11D4 E (1148|4564) ORB Core unable to initialize reactor: An operation was attempted on something that is not a socket.
06.09.2011 14:31:02 11D4 E Router::Start: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/INITIALIZE:1.0'
TAO exception, minor code = 0 (ORB Core initialization failed; unspecified errno), completed = NO

06.09.2011 14:31:02 11D4 I Restarting...

The network communications report will also not indicate any errors.

To resolve the issue you need to uninstall the Forefront Firewall Client.  Simply disabling it does not resolve the problem.

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